Telesales Officer (Contract | Bank |Base Salary + Comms)

Responsibilities:

• Conduct outbound calls to existing and potential customers to promote banking products such as cashline, balance transfer, and loans.
• Understand customer financial needs and recommend suitable products.
• Meet and exceed individual and team sales targets and KPIs.
• Provide accurate information on product features, pricing, and eligibility criteria.
• Ensure compliance with all bank policies, procedures, and regulatory requirements.
• Handle customer queries and follow up promptly to ensure customer satisfaction.
• Maintain updated records of customer interactions and sales activities.
• Participate in sales campaigns, product launches, and marketing initiatives.

Qualifications:

• Minimum O Level qualification.
• 1–3 years of experience in telesales, direct sales, preferably in a banking industry.
• Excellent communication, negotiation, and interpersonal skills.
• Proven track record in achieving or exceeding sales targets.
• Self-motivated, results-driven, and customer-focused.
• Able to work in a fast-paced and target-oriented environment.

Other Information:

• Location: Newton
• 12 months contract

Interested candidates may send in their resume and cover letter directly to [email protected] (R1434374), stating the position as the subject title in the email.

Jireli Gem Mejia Cabria | EA License No. 02C3423 | Personnel Registration No. R1434374

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