Academic Operations Executive

Company Overview

Hustle is a modern learning community in Singapore that upgrades creative skillsets through courses in Design, Digital Art, Videography, Sound Mixing, and more.

Job Summary

Join a dynamic education and training organisation focused on compliance, academic excellence, and operational efficiency. Support accurate reporting, smooth coordination, and continuous performance improvements.

Responsibilities

• Prepare and submit accurate results and attendance reports within deadlines to ensure regulatory compliance
• Maintain and update assessment records and post-class documentation; proactively follow up with trainers on missing items
• Scan, file, and archive records to uphold documentation standards and compliance requirements
• Coordinate effectively with Academic, Operations, and Training teams to meet compliance standards and streamline processes
• Collect and verify daily class dismissal proofs for accurate record-keeping
• Distribute monthly compliance updates to channel partners to maintain transparency and alignment
• Track trainers’ performance scores and deliver constructive feedback to support continuous improvement
• Monitor key performance indicators (KPIs), including weekly and monthly trainee competency results, to assess training effectiveness
• Provide operational support to the team as needed to ensure smooth workflow and task completion
• Execute other compliance-related duties and tasks as assigned to maintain organisational standards

Preferred competencies and qualifications

• Experience in academic operations or training coordination preferred but not essential

Other Information

• A collaborative work environment with learning and growth opportunities
• Professional development support
• Standard company benefits (medical, leave, etc.)