Japanese Speakers Only – Accounts Receivable - META (Facebook)

Japanese Speakers Only
Singapore | Full-Time Position

Upper Class Collections (UCC) is expanding its international operations and is seeking a Japanese speaker to join a long-term global accounts receivable project supporting one of the world’s leading technology and digital advertising companies META (Facebook).

We are currently recruiting:

• 3 x Japanese Speaker

This is an exciting opportunity to work within a highly structured international finance environment with ongoing training, career development, and exposure to a globally recognised corporate operation.

About the Role

You will be part of a Accounts Receivable team responsible for managing customer accounts, payment follow-ups, dispute resolution, reconciliation activities, and finance administration for customers in Japan.

The role involves regular communication with finance teams, procurement departments, and high-tier business customers regarding outstanding accounts, invoice management, reconciliations, and payment processing activities.

Key Responsibilities

Accounts Receivable & Collections

• Follow up on outstanding payments and remittance details
• Manage customer account relationships and collection activities
• Assist with dispute management and resolution between internal stakeholders and customers
• Prepare and distribute statements of account and invoices
• Review and monitor cash applications and write-offs
• Validate and process: Credit Rebills, Credit Memo requests, Dispute requests
• Assist customers with account and invoice-related queries
• Ensure collection procedures and schedules are followed in accordance with internal compliance requirements

Invoice & Reconciliation Management

• Download invoices and prepare customer account statements
• Reconcile invoices, payment amounts, spending data, and purchase orders
• Organise invoice reporting using Excel and Google Sheets
• Prepare detailed ad account statements and financial summaries
• Monitor customer payment portals to prevent payment delays
• Upload invoices and supporting documentation into supplier procurement portals

Customer & Internal Coordination

• Communicate directly with customer finance and procurement teams
• Coordinate closely with international collection teams and support functions
• Provide ongoing operational support to ensure collection targets and service standards are achieved

Credit & Financial Risk

• Assist with reviewing customer credit applications
• Support credit assessments and financial risk evaluations
• Review customer credit limit requests in accordance with company policies and procedures
• Assist with financial statement analysis and account reviews

Training & Work Structure

• Full-time role commencing as quickly as possible.
• Comprehensive 3-month training program.
• Will work in META's Marina Bay office.
• Long-term career opportunity with ongoing development and progression.

What We Are Looking For

Essential Requirements

• Fluent spoken and written Japanese.
• Strong reading, writing, negotiation, and communication skills
• University graduate with a strong academic background
• Minimum 3–5 years’ experience in: Accounts receivable, collections, finance operations, credit control, shared services, or BPO environments
• Strong attention to detail and ability to work within structured finance processes
• Confident communicating with business clients via phone, email, and online platforms
• Ability to work in a compliance-focused international environment

Preferred Skills & Experience

• Experience redesigning or improving finance workflows and processes
• Exposure to automation initiatives or AI-assisted finance operations
• Experience using AI tools such as: Gemini, Meta AI, Google Sheets, Google Docs
• Financial statement analysis experience
• Experience managing supplier or procurement portals
• Experience handling disputes, reconciliations, and invoice validations
• Positive attitude, professionalism, and willingness to learn

What We Offer

• Stable long-term employment
• Professional training and career development
• Exposure to an international corporate finance environment
• Opportunity to work alongside experienced multinational teams
• Supportive and professional workplace culture
• Career progression opportunities within a growing international organisation

This is an excellent opportunity for experienced multilingual finance professionals seeking a stable international career path within a professional and growing organisation.

Please only respond if you can speak and write in Japanese, we will not waste our time with any other applications we receive.