Senior Sea Freight Shipping Officer

Job Summary

Coordinate sea freight shipments by arranging bookings, managing documentation, monitoring cargo progress, and communicating with stakeholders to ensure timely and accurate delivery and billing.

Responsibilities

• Arrange bookings with shipping lines or carriers for sea cargo transport to ensure timely shipments
• Coordinate with suppliers, customers, internal departments, and warehouse teams to maintain smooth cargo flow
• Prepare and manage shipping instructions, customs documents, letters of credit, and other necessary shipment paperwork
• Arrange timely collection and dispatch of cargo according to customer requests
• Monitor sea freight shipment progress in real-time and provide regular updates to stakeholders
• Identify and resolve shipment delays or issues promptly, taking corrective actions and issuing pre-alerts to customers
• Ensure timely and accurate billing and invoice processing for shipments
• Respond promptly and professionally to customer inquiries regarding shipment status and concerns
• Maintain open and effective communication with customers to provide excellent service and updates

Required competencies and certifications

• Minimum education: "O" Level
• At least 2 years of experience in the shipping industry
• Fresh graduates may apply.
• Knowledge of import and export ocean shipments
• Understanding of L/C documentation, Incoterms, Singapore shipping procedures, and freight forwarding practices
• Strong interpersonal and communication skills to collaborate with multiple stakeholders
• Analytical skills to monitor shipment progress and resolve issues
• Ability to work proactively as a team player with a high sense of responsibility
• Effective planning and follow-up skills to manage workload in a fast-paced environment
• Creative problem-solving skills to address shipment challenges
• Immediate availability to start work is an advantage

Other Information

• Work Location: Clementi Loop
• Work Arrangement: 5 days a week (Monday to Friday), 8:00 am to 5:45 pm