Student Management Officer (Woodlands)

Job Scope:
1. Fact-Finding and Investigation Support
• Conduct fact-finding interviews with students involved in student disciplinary incidents.

• Gather written statements from students and witnesses.

• Review CCTV footage and compile chronological timelines of incidents.

• Collect, organize and maintain evidence related to disciplinary cases.

• Prepare concise incident summaries and reports for HOD Student Management & Leadership (SML), Year Heads and School Leaders (SL).

2. Preventive Student Management
• Patrol identified behavioural hotspots during snack break time and transition periods.

• Supervise vulnerable areas before school, during recess, lunch and dismissal.

• Engage students proactively during snack break time and lunch time to build positive relationships and identify emerging concerns early.

• Propose school-wide behaviour education and preventive programmes for HOD SML’s/SLs’ approval and to support the implementation of approved programmes under the purview of SML.

3. Student Engagement and Behaviour Support

• Conduct regular check-ins with identified students requiring behavioural support.

• Build positive relationships with students to encourage appropriate behaviour and engagement.

• Facilitate reflective conversations using restorative approaches.

• Supervise and support students serving consequences (e.g. in-school suspension or Play@Lunch suspension).

• Guide students in completing reflection journals, behaviour contracts and action plans.

4. Parent Engagement

• Liaise with parents to arrange meetings regarding student management matters.

• Communicate updates on students' behaviour

• Explain school expectations, intervention strategies and follow-up actions to parents.

• Assist HOD SML and SLs in preparing communication newsletters and/or letters to parents that serve to provide parents with a better understanding of our school’s disciplinary and student management approaches.

Requirements:
1. The Personnel must have at least the following qualifications and experience:

• GCE ‘O’ Level certification

• Able to use simple Microsoft applications

• Comfortable working with primary school students

2. The Personnel must have at least 1 year of experience in one or more of the following areas:

• Student management or discipline in schools.

• Case management and documentation.

• Conducting interviews and fact-finding.

• Conflict resolution and restorative practices.

• Working with children and adolescents displaying behavioural or emotional needs.

• Multi-agency collaboration with schools, social service agencies or government organisations.

• Law enforcement (e.g. Singapore Police Force, Auxiliary Police or Investigation Units), particularly in interviewing, fact- finding, evidence documentation and conflict de-escalation.

Working Hours:
• Required to work during School Semester 1 and 2

• Mondays to Fridays: 7:15 am to 2:15pm, inclusive of 1 hour lunch break

• Service not required on Saturdays, Sundays, gazetted public holidays and school holidays.

Contract Duration: Sep 2026 to Dec 2026 (with option to extend for 1 year)

Salary: $2800/Month

EA License No.: 96C4864

Reg. No.: R22110485 (Shanice Lim Xin Ni)