Inside Sales Specialist

Key Responsibilities

• Serve as the primary point of contact for inquiries.
• Handle customer complaints and feedback professionally.
• Generate and provide timely sales quotations.
• Follow up on customer orders regularly.
• Maintain and update product price lists.
• Generate ad-hoc sales and operations reports.
• Review and process all incoming customer orders.
• Clarify order discrepancies directly with clients.
• Coordinate stock availability with Supply Chain.
• Confirm delivery dates with the logistics team.
• Issue Purchase Orders (POs) to suppliers.
• Monitor incoming international and local shipments.
• Communicate estimated delivery dates to customers.
• Secure customer acceptance for delivery schedules.
• Manage customer forecasts to plan inventory levels.
• Maintain appropriate stock to prevent shortages.
• Comply with AS9120 Aerospace Quality standards.
• Adhere to ISO 14001 Environmental systems.
• Follow all documented corporate operating procedures.
• Assist Finance with customer invoice submissions.
• Follow up on outstanding customer payments.

Job Requirements

• Diploma in Business or equivalent.
• At least 2 years of relevant work experience in customer service.
• Preferably with some background in polymer or chemical manufacturing.
• Proficiency in SAP Business One (SAP B1) is preferred.

Interested applicants are welcome to submit your MS Word resume to [email protected]

EA Personnel: R1107675
Agency No.: 07C3676