SHOP SALES MANAGER

•Duties include motivating sales teams,creating business strategies, developing promotional materials for shop

· Manage the day to day operations of theCentre with a focus on all service and operational logistics of thereservations and reception

· Evaluate and supervise the performance ofteam members, and when necessary, provide timely disciplinary action includingany written documentation

· Provides weekly work schedules

· Regularly evaluates business processes,procedures and systems, makes recommendations as necessary

· Responsible for staffing, staffdevelopment, and training

· Resolves customer complaints that havebeen escalated

· Managing, coaching and motivating team ofsales staff and hairstylist

· Maintain updates on promotion, benefitsand offer to customers

· Support the sales team and ensure thatthey can meet team's performance KPI

· Handle customers' enquiries and provideprofessional consultation

· Supervision on the performance of teammembers

· Provide support and maintainmarketing/sales initiative in order to achieve the desired revenue of thecompany