F and B Supervisor

* Supervise and coordinate daily F&B operations.

* Lead, motivate, and monitor the performance of service staff.

* Ensure excellent customer service and promptly handle customer feedback or complaints.

* Maintain high standards of food quality, service, cleanliness, and hygiene.

* Assist with staff scheduling, training, and onboarding.

* Monitor inventory, stock levels, and wastage.

* Assist with ordering and receiving of food and beverage supplies.

* Handle cash, payments, and daily closing procedures accurately.

* Monitor sales and assist in achieving revenue targets.

* Control operating costs and minimize unnecessary wastage.

* Conduct pre-shift briefings and ensure staff are properly prepared for service.

* Coordinate with the kitchen and other departments to ensure efficient operations.

* Prepare daily operational reports and escalate issues to the management team.

* Ensure the outlet is properly opened and closed according to company procedures.