CUSTOMER SERVICES EXECUTIVE (FULL/PART-TIME)

CUSTOMER SERVICES EXECUTIVE (FULL/PART-TIME)

HIGHLIGHTS
- Wonderful Colleagues & Customers
- Choice of next-to-MRT locations in East (Tampines), West (Commonwealth) or Central (Tanjong Pagar/Novena)
- Full-Time & Part-Time Positions Available
- Christian working environment

JOB DESCRIPTION
Set in a lifestyle enrichment industry, this position is the face of hospitality and personalised service in the leading executive music training centre in Singapore. This role supports members and patrons by offering a positive and responsive experience from initial inquiry to daily support and long-term relationship management. Ideal for a detail-oriented, service-driven professional, this role enhances the reputation of the institution through a seamless blend of warmth, discretion, and operational excellence.

OFFICIAL DUTIES
Drawing an annual package of up to $50K, you will be responsible for ensuring smooth front-end operations while assisting the customer services manager in related duties.

REQUIREMENTS
The candidate should possess experience as a customer service executive or call centre experience. Good communication skills and a strong command of English and Mandarin will be an advantage (in order to handle queries and feedback from English and Mandarin speaking customers). The candidate should desire to work in an environment consisting of christian staff and customers during retail working hours. All are welcome to apply.

IDEAL QUALIFICATIONS:

1. 2+ years in either sales, hospitality, concierge or customer services
2. Excellent interpersonal and communication skills, with a deep understanding of customer care
3. Background or strong interest in music, arts, or education
4. Professional, polished demeanor and ability to engage comfortably with customers and VIPs.
5. Experience with CRM or office software

- 2X Full-Time and Part-Time position(s) available; Immediate availability
- First-class spoken English and Mandarin with strong communication skills
- Customer-focused and organized

- Choice of work locations in CBD, CENTRAL, WEST or EAST
- Only locals or PR may apply
- Full-Time 5.5 days/week

- Part-Time ~20hrs/week ($15-$18/hr)
- Optional Rotational Work Shift
- Alternate weekday/weekend off