Receptionist - Punggol

Contract Period: From 1 Jan 2027 to 30 Dec 2027 with an option to extend the contract for another year.

Working hours:
• Mondays to Thursdays: 8:00am to5.30pm, inclusive of 1 hour lunchbreak
• Fridays: 8:00am to5:00pm, inclusive of 1 hour lunch break
• Service not required on Saturdays, Sundays and gazetted public holidays

Scope of Services:

1. Reception & Visitor Management
• Attend to visitors, parents, students and staff at the reception counter professionally and courteously.
• Answer, screen and manage incoming calls and enquiries, and promptly direct them to the appropriate personnel.
• Verify visitor identities and direct visitors to the appropriate personnel or venue.
• Ensure the reception area is tidy, welcoming and secure at all times.

2. Administrative Support
• Perform general administrative duties, including data entry, issuance and tracking of physical keys and access cards, and maintenance of proper records.
• File and archive documents in accordance with the school's records management guidelines.
• Prepare simple correspondence, forms and notices as directed.
• Assist with incoming and outgoing mail and deliveries, including logging, sorting and distributing them to the relevant staff.

3. Equipment & Office Upkeep
• Maintain photocopiers and other general office equipment by replenishing consumables such as paper and toner, clearing paper jams, and promptly logging and coordinating servicing and repairs with vendors.
• Maintain the cleanliness and orderliness of the General Office pantry and storeroom.

4. Stationery & Stock Management
• Manage the school's inventory of stationery and office supplies.
• Conduct stock checks at least once a month and maintain accurate, up-to-date inventory records.
• Raise purchase requests when stocks fall below the minimum threshold.
• Receive and verify deliveries against purchase orders and update inventory records accordingly.

5. Student Administration
• Assist with the Secondary 1 registration exercise and processing of student transfers, including verifying documents, updating student records in the school's student management system, and liaising with parents and relevant parties.
• Assist with other student administration matters as directed, including issuing letters, collecting forms and documents, and attending to student-related enquiries at the reception counter.

6. Email Management
• Manage the school's general email inbox, ensuring that incoming emails are acknowledged within one working day and promptly routed to the appropriate staff for follow-up.
• Maintain a simple log of emails received and their routing status to facilitate tracking and follow-up where necessary.

7. Ad-hoc Duties
• Carrying out any other duties as assigned by the school's management and staff in support of the school's operations.

Qualifications, skills and experience:

1.Qualifications
• GCE 'O' Level or Higher NITEC

2.Experience
• 3 years of working experience in reception and general administrative duties in a secondary school

3. Skills and Competencies
• Strong communication skills in English, with proficiency in a second language being an advantage
• Customer service oriented with a warm and professional disposition
• Proficient in Microsoft Office applications