Field Service Engineer

Responsibilities:

• Carry out trouble shooting, routine maintenance for the products delivered from WinGD. Perform on-board commissioning, sea trial & maiden voyage support for 2-stroke engine. Execute warranty work, modification tasks and design upgrades.
• Implement service orders from service partners and directly from customers, support the smooth new building engine process until delivery and operation under good cooperation with stakeholders.
• Support ship owners with technical solutions.
• Generate service report, trial reports and memos for all attended events and activities.
• Progress update, perform final test, handing over, collect timesheet and expenses, prepare Service Work Report
• Responsible for the team under his/her responsibilities during the work execution.
• Perform daily office activities as required.
• Responsible for HSE during the work execution.
• Provide internal and external reports and as built documentation.
• Collect and organize time and expense reports after completion of the respective works, report and inform the administrative personnel as required.
• Provide maintenance / commissioning / troubleshooting support activities as directed.
• Attending training course as trainer to train customers when requested.
• Convincing and initiative attitude to explain technical issues in an educative and coaching way.
• Maintain a good relationship with customers without compromising WinGD code of conduct policy and quality standards.

Requirements:

• Higher education degree (BsC Mech, and/or Elect. Engineering) with sound experience as a Service Engineer or Commissioning Engineer.
• Experience for 2-stroke engine service & operation including automation system & electronics. Preferably experience on vessels in service, main engine operation and maintenance & auxiliary equipment.
• 2-Stroke Diesel Engine Knowledge: feeling for performance, thermodynamics, vibrations, vibrations, materials and structures.
• PC user software handling and PC setup skills are necessary next to the RCS and electronics.
• Able to work self-driven and self-critical with the target of continuous improvement.
• Has a clear understanding of the key success factors in our business and job responsibility.
• Good communication skills
• Excellence English language, written and spoken
• Teamwork skills
• Customer oriented
• Ability to work under pressure
• Pro-active and self-driven way of working

Our offer:

• An opportunity to shape the sustainability and environmental impact of the shipping industry. WinGD is on the leading edge of the technology which is shaping the future of the shipping industry
• A dynamic working environment, blending a long history of technology expertise with industry leading innovation across a global network
• Award winning and extraordinary products
• Multi-cultural and interdisciplinary teams offering diverse perspectives and collaborative thinking
• Dynamic and interactive working conditions. WinGD offers a non-hierarchical, agile structure where input and ideas are welcome
• In-house technology training and professional development opportunities

We kindly ask you to send us your complete application, including an updated CV, diplomas/certificates and a letter of reference.