Cafe Operations Supervisor

Position Type: Full-time, Hands-on

Working Days: Tuesday to Sunday, 6 days per week (Monday Off)

Working Hours: 9:30 AM – 9:30 PM

We are looking for a responsible, hands-on and independent Cafe Operator to manage the daily operations of our small healthy food and beverage cafe.

This is a hands-on role where you will be responsible for the overall day-to-day operation of the cafe. You will prepare simple healthy meals, salads and fresh juices, serve customers, handle cashier duties, manage inventory, sell whole fruits and maintain the cleanliness and hygiene of the cafe.

As this is a small operation, the Cafe Operator should be comfortable working independently and taking ownership of the daily operations — from opening the cafe and preparing food to serving customers, managing stock, cleaning and closing the shop.

Key Responsibilities

1. Daily Cafe Operations

Manage the daily opening and closing of the cafe.

Handle day-to-day cafe operations independently and ensure smooth service.

Greet customers, take orders and provide friendly and professional customer service.

Operate the cashier/POS system and handle payments accurately.

Prepare the cafe and food preparation areas before opening.

Maintain a clean, organized and welcoming environment throughout the day.

Handle customer feedback and report any major issues to the manager.

2. Food Preparation & Beverage

Prepare simple healthy food according to the cafe's menu and recipes.

Prepare food such as salmon, chicken breast, salads, vegetables and other healthy food items.

Prepare simple fried or pan-fried food items as required

Prepare fresh fruit juices and other beverages.

Carry out basic cooking, frying, heating and food preparation according to the cafe's recipes and standards.

Ensure food is prepared and served according to the required quality, portion and presentation standards.

Properly store and handle fresh food ingredients.

Monitor food freshness and minimise food wastage.

Follow proper food handling, hygiene and sanitation procedures at all times.

3. Fresh Fruit Sales

Arrange and maintain whole fruits displayed in the cafe refrigerator.

Sell whole fruits to customers and provide basic product information when required.

Check the freshness and quality of fruits regularly.

Remove damaged, spoiled or unsuitable fruits from display.

Ensure fruits are properly stored and rotated using FIFO (First In, First Out).

4. Inventory & Stock Management

Monitor daily stock levels of fruits, vegetables, meat, beverages, packaging and other cafe supplies.

Keep track of inventory and inform the manager when stock needs to be replenished.

Receive and check incoming goods for quantity, freshness and quality.

Organise the refrigerator, freezer and storage areas properly.

Minimise food waste through proper stock rotation and portion control.

Keep simple records of stock usage and wastage where required.

5. Cleaning & Food Hygiene

Maintain cleanliness of the cafe, food preparation areas, refrigerator, equipment and dining area.

Clean food preparation equipment and work surfaces regularly.

Ensure rubbish is cleared and the cafe remains clean throughout the day.

Follow proper food safety and hygiene practices.

Ensure food is stored at the appropriate temperature and handled safely.

Maintain a high standard of personal hygiene and cleanliness.

6. General Responsibilities

Take responsibility for the overall daily operation of the cafe.

Ensure sufficient food, drinks, packaging and other supplies are available for daily operations.

Identify and resolve simple operational issues independently.

Inform the manager promptly of any equipment, stock, customer or operational issues.

Assist with other reasonable duties required for the smooth running of the cafe.

Qualifications & Skills

Experience

Previous experience in F&B, cafe, restaurant, juice bar or similar environment is preferred.

Candidates with experience handling both food preparation and customer service will have an advantage.

Food Safety

Food Safety & Hygiene Certificate is preferred.

Candidates without certification may be considered if willing to obtain the required certification.

Food Preparation

Basic cooking and food preparation skills.

Comfortable preparing simple healthy food, salads, fruits and beverages.

Basic understanding of food hygiene, safe food handling and proper food storage.

Operational Skills

Comfortable handling cashier/POS operations.

Able to monitor stock and maintain basic inventory records.

Able to work independently with minimal supervision.

Good attention to cleanliness, food quality and presentation.

Personal Attributes

Responsible, hardworking and reliable.

Friendly and customer oriented.

Proactive and willing to take ownership of daily operations.

Able to multitask and stay organized in a fast-paced environment.

Comfortable with hands-on work including cooking, serving, cleaning and stock handling.

Able to stand and work for extended periods.

Ideal Candidate

The ideal candidate is someone with F&B experience who enjoys hands-on work and is comfortable running a small cafe independently.

You should be someone who is responsible, organized and willing to handle all aspects of the operation — preparing healthy food and juices, serving customers, operating the cashier, selling whole fruits, checking inventory, cleaning and maintaining food hygiene standards.

This is not a purely supervisory or office-based position. The successful candidate will be actively involved in the day-to-day running of the cafe and should be willing to take ownership of the operation.