Community Specialist

The Community Specialist is responsible for growing Razer’s community at an exponential rate through various content and engagement strategies. You are required to have your hands on the pulse of gaming, esports and social media trends to ensure Razer stays in the forefront of its social media game, and be able to identify and execute on these opportunities in a timely manner.

Job Description

• Manage day-to-day communications on the social media channels of Razer (such as Instagram, Discord, Twitter and TikTok) to grow the engagement and following of these channels exponentially. This includes routine housekeeping, moderation, conflict resolution and enforcing of community house rules.
• Ideate and create engaging, timely and relevant content across multiple social media channels to grow audience and increase engagement
• Coordinate with internal marketing/product teams globally to develop and execute a social media and community strategy, which includes campaign planning and content creation
• Maintain relationships with online influencers/content creators through active outreach
• Manage an up-to-date calendar of social content with regular stakeholder communications to ensure timely delivery
• Conduct ongoing analysis and reporting of owned social media (and external channels) to provide industry/landscape insights as well as recommend suggestions for further improvement
• Perform ad-hoc department administrative duties as required

Candidate Requirements

• BA/BS degree relevant discipline such as Communications, Marketing, Digital Media or PR, or equivalent practical experience
• 1-2 years of experience in community management or social media marketing
• Language Skills: Fluent English is a must and (favorably) an additional second language
• Understanding of social media and livestreaming best practices, online marketing, and engagement techniques
• Have a good eye for creative content, and the ability to spot emerging social trends and identify gaming/pop-cultural references.
• Ability to work in a fast-paced environment, focusing on generating business results
• Ability to work with global teams across multiple time zones and cultures
• Must be a gamer

Good-to-have(s):

• Experience in building and managing social media accounts for a brand
• Experience managing external agencies and vendors.
• Knowledge and experience in Digital Marketing, SEO, SEM