Facilities Specialist

About NEON

NEON is a global leader in creating and producing experiential entertainment. NEON enjoys a worldwide partnership with NBCUniversal for Jurassic World: The Experience, currently open at Cloud Forest, Gardens by the Bay, Singapore and Asiatique in Thailand. The Group also partners with Warner Bros. Discovery Themed Entertainment for Harry Potter: Visions of Magic, currently open in Resorts World Sentosa, Singapore and a brand new, DC experience, slated to debut in 2026. Additionally, NEON has global partnerships with 20th Century Studios for AVATAR: The Experience, The Walt Disney Company and Marvel Entertainment for Marvel Avengers S.T.A.T.I.O.N., and Hasbro for Transformers: The Experience. The Company also partners with the governments of Egypt and Peru for their original artefact IP experiences, Ramses & the Gold of the Pharaohs and Machu Picchu and the Golden Empires of Peru, respectively, plus authentic artefact tours Pompeii: The Exhibition, and Mummies of the World: The Exhibition.

NEON’s global partnerships have enabled the Group to bring compelling experiences that leave lasting memories to millions of visitors in more than 90 cities to date globally. For more information, please visit www.neonglobal.com.

Job Purpose

The Facilities Specialist is responsible for the day-to-day management, maintenance, and smooth operation of the company’s workplace facilities. The role ensures that the office environment is safe, functional, well-maintained, and conducive to employee productivity.

Key Responsibilities

Facilities & Office Management

• Manage the day-to-day operations and maintenance of office facilities.
• Coordinate office repairs, maintenance works, renovations, and improvements.
• Conduct regular inspections of office premises, equipment, and common areas.
• Ensure facilities, furniture, fixtures, and equipment are properly maintained.

Vendor & Contractor Management

• Liaise with landlords, building management, contractors, and service providers.
• Manage facilities-related vendors and monitor service quality and performance.
• Obtain quotations and coordinate procurement for facilities-related services and supplies.
• Ensure vendors comply with company requirements and applicable safety standards.

Workplace Safety & Compliance

• Support workplace health, safety, and security requirements.
• Coordinate fire safety inspections, emergency preparedness, and evacuation drills.
• Ensure required licences, permits, inspections, and certifications are maintained.
• Identify potential workplace risks and recommend appropriate corrective actions.

Office Services & Employee Support

• Support meeting room and common-area management.
• Respond promptly to facilities-related requests and employee concerns.
• Support employee events, meetings, town halls, and other workplace activities where required.

Budget & Administration

• Assist with the preparation and monitoring of the facilities and office administration budget.
• Track facilities-related expenses and ensure costs remain within approved budgets.
• Maintain accurate records of contracts, invoices, maintenance schedules, and asset information.
• Identify opportunities to improve operational efficiency and reduce facilities costs.

Requirements

• Diploma or Degree in Facilities Management, Building Management, Business Administration, or a related discipline.
• About 5 years of experience in facilities, workplace, office, or property management.
• Experience managing vendors, contractors, and building management.
• Good knowledge of workplace safety and facilities management practices.
• Able to manage multiple priorities and work independently.