IT Support Analyst

Responsibilities:

- Application setups and interface configurations

- Assist with issues analysis, troubleshooting and fix

- Monitor and maintain stable application platforms in DEV, SIT, QA, UAT, STG and Prod

- Aligning with Project Team for technical tasks related to project delivery

- Analyze, Track and manage Production Incidents/problem tickets

- Co-ordinate with Development team for issue fixes, delivery, testing and deployment to Production

- Change Request preparation and related tasks

- Analyze and Manage dependencies within different components and systems

- Understand the application functionality to link the same to technical setup

- Liaise with Infra Team for ongoing patches, environment maintenance, incident resolution and new setups

- Work with the Application Production Support (APS)Team for incident investigations, deployment activities, monitoring

Specific Qualifications

• Linux, Unix, Windows, or any other equivalent operating system
• Scripting languages such as Shell, Bash, Python, or any other equivalent scripting language.
• Databases including Oracle, PL/SQL, or any other equivalent database technology.
• Job scheduling and workload automation tools such as AutoSys or any other equivalent platform.
• Java development and support, or experience with any other equivalent programming language.
• Experience with CI/CD tools such as Jenkins or any other equivalent automation platform.

If interested, you can click on “Apply here” or write an e-mail to [email protected] with your updated resume.

NOTE: - Only shortlisted candidates will be contacted back.

Thanks & Regards

Deeksha Agarwal

EA Licence No.91C2918

Personnel Registration No. R26161520