Unified Communication Services (Messaging) – Expert (L3)

Job Description

• Manage service improvements for all Unified Communication Services supported throughout the organization
• Responsible for providing technical direction, proactive and reactive support services to maintain the availability and reliability of system infrastructure in accordance to the SLA
• Drive and deliver root cause for any high severity issue.
• Manage L3 activities which involve direct relationships with end users and L3 activities like architecture, design, project management, etc.

Experience:

• Experience with messaging and collaboration platforms such as Microsoft Exchange, Microsoft Teams, Skype for Business/Lync, or any other equivalent technology.

• Experience with Windows infrastructure, email security gateways (e.g., IronPort), mobile device management and enterprise mobility solutions (e.g., Workspace ONE, Blackberry Work), or any other equivalent technology.

If interested, you can click on “Apply here” or write an e-mail to [email protected] with your updated resume.

NOTE: - Only shortlisted candidates will be contacted back.

Thanks & Regards

Deeksha Agarwal

EA Licence No.91C2918

Personnel Registration No. R26161520