Quality Assurance Specialist

We are seeking a dedicated Quality Assurance Specialist to join Capital Human Resource Management Pte. Ltd in the East Region. This is a full-time position that plays a crucial role in maintaining and enhancing our quality standards across our warehousing, storage, and distribution operations. As a Quality Assurance Specialist, you will be responsible for ensuring that all products, processes, and services meet our rigorous quality standards and comply with industry regulations. This role is integral to our commitment to operational excellence and customer satisfaction, serving as a key quality control point throughout our supply chain.

Key responsibilities

1. Conduct regular inspections and audits of warehouse facilities, storage areas, and distribution centres to ensure compliance with quality standards and safety regulations

2. Develop and implement quality control procedures and checklists to maintain consistency across all operations

3. Test and evaluate products, materials, and equipment to identify defects or inconsistencies and document findings

4. Investigate quality issues and non-conformances, determining root causes and recommending corrective actions

5. Maintain detailed records of quality inspections, test results, and corrective action reports

6. Collaborate with operational teams to implement quality improvements and best practices

7. Conduct training sessions for warehouse and distribution staff on quality standards and procedures

8. Prepare quality reports and metrics for management review

9. Ensure compliance with relevant industry standards, regulations, and company policies

10. Monitor supplier quality and maintain vendor performance records
    

What we're looking for

1. Diploma or degree in Quality Management, Logistics, Engineering, or a related field, or equivalent professional experience

2. Minimum 2-3 years of quality assurance experience in warehousing, distribution, or manufacturing environments

3. Strong knowledge of quality management systems and ISO standards (ISO 9001 preferred)

4. Proficiency in using quality control tools and techniques such as statistical process control and root cause analysis

5. Excellent attention to detail and analytical skills

6. Proficiency in Microsoft Office applications and data analysis software

7. Strong verbal and written communication skills in English

8. Ability to work independently and as part of a team

9. Physical capability to conduct regular facility inspections and walk-throughs

10. Problem-solving mindset with the ability to identify improvements and implement solutions

11. Knowledge of relevant health and safety regulations is advantageous

12. Familiarity with warehouse management systems (WMS) or distribution software is a plus

    
    
    
    Chia Kim Wai Terry

    Registration No.: R23111838

    EA License No.: 19C9570