Executive, Key Accounts

Responsibilities:

• To achieve the monthly net sales target for the assigned accounts based on the yearly budget set

• To achieve positive account profitability and Sales Contribution Profit (SCP).

• To build good working relationship with and understand the customer to anticipate and satisfy customer needs through value-added customer service and customer care activities.

• To raise brand/product awareness & visibility for Kao’s brands at store level.

• To work closely with the assigned key customer accounts to ensure that sales, distribution and merchandising opportunities are maximized, and the year’s sales budget is achieved.

• To track A&P spend and undertake monthly accounts profitability analysis to improve levels of profits contribution from the assigned accounts.

• To analyse and evaluate customer account sales trends and specific brand/category performance to improve volumes/value, Kao’s share of the business, distribution width and depth and merchandising/promotional thrusts.

• To work closely with Marketing / Trade Marketing to develop and implement innovative and impactful in-store sales promotion and merchandising programmes which will improve visibility and profitability.

• To provide feedback on trade developments and serve as the customer’s advocate within Kao to ensure that the company is constantly aligned to its key customers.

· To conduct business reviews with the assigned customer accounts with Senior Sales Manager to improve sales performance and develop Kao’s business within the account.

· To provide guidance and coaching to the Field Assistant’s team for monthly cycle activities, field route and merchandising guidelines

· To undertake regular field visits to monitor stock levels and displays; to develop relationships at the store level; keep abreast of, and provide feedback on, competitive developments; and gauge consumer purchase patterns.

Requirements:

• Diploma/Degree in Sales, Marketing, Business, or equivalent

• Minimum 1 year of relevant experience in Key Account Management or FMCG sales

• Strong communication, negotiation, and account management skills

• Good analytical and planning abilities

• Proactive, responsible, and able to work independently with discipline and integrity

• Possess own vehicle (preferred)