Operations Executive

Logistics & Order Management

• Manages the logistics department to provide excellent delivery service to customers.
• Resource planning, especially manpower, drivers, fleets, and inventory towards daily order fulfillment.
• Engagement with the transport service providers to ensure the upkeep of the desired service level in accordance with the service level agreement.
• Monitor daily stock movement as compared to daily offtake requirement to ensure inventory availability according to the requirements and plan.
• Guide and assist the dispatch team on day-to-day issues of drivers, fleets and issues at customer sites if any.
• Closely monitor and ensure smooth daily dispatch operations without any delivery disruption, including the availability of enterprise resource planning (ERP) and its related system.
• Responsible for ensuring daily delivery volume is tallied between dispatch system (CWIS) and Site Printing/W-Locate system to facilitate on-time invoicing.
• To guide the team in upkeeping the operations in accordance with internal operating procedures and perform regular checks on the documentation.
• Work closely with plant team on periodical weighbridge accuracy checks and ensure necessary action is put in place if required.
• Coordinate and liaise with inter-departments on inventory, delivery and invoicing related matters and facilitate finance in the fortnightly and month-end billing, including ensuring SP & SAP data tallies.
• Continuously educate the drivers, especially through safety toolbox talks and other engagement sessions to ensure100% compliance with in-house HSE rules.
• Assist the Senior Operations Manager in all operational aspects, including logistics, inventory management as well as stakeholder engagement such as Jurong Port, shipping agents, etc.
• Consolidate and declare outgoing materials promptly to ICA through the portal and permit.

Sales Support/Customer Engagement

• Assist sales team in engaging customers as and when required.
• Support sales team in achieving monthly sales forecast and at the same time ensure it is aligned with inventory management and shipment schedule.
• Handle HDB related enquiries/notification, sampling, and documentation by coordinating closely with the plant manager and engineer.

Others

• Provide ad-hoc administrative support as assigned by management.
• To handle and manage ISO related documents and records up to date.
• To maintain and manage internal SOP’s and related documentation by reviewing them periodically as well as ensure compliance.
• Prepare and send out “Daily Performance Report” as and when required.

Minimum Requirement

• Minimum diploma in any related field.
• Able to work 5.5 or 5/6 days a week.
• Independent and able to work under minimum supervision.
• Possess planning and leadership skills to inspire the team to execute the task effectively.
• Ability to multitask would bean added advantage.