Pharmacist (Operations, Data, technology)

• Manage and support daily pharmacy operations, including workflow coordination, inventory control, manpower planning and resolution of operational issues.
• Review operational processes and data to uncover workflow gaps, performance trends, inefficiencies and areas for improvement.
• Prepare and maintain dashboards, management reports and operational KPIs to facilitate informed decision-making.
• Drive or participate in quality improvement and operational excellence initiatives aimed at enhancing productivity, service quality, turnaround time and cost effectiveness.
• Assess existing workflows and identify opportunities to digitalise or automate repetitive and manual activities.
• Partner with IT teams and external vendors to convert operational needs into system solutions, covering testing, implementation, issue resolution and system enhancements.
• Serve as a Pharmacy System Superuser, providing user support and training while facilitating system adoption and contingency processes during downtime.
• Leverage data analytics, automation, artificial intelligence and emerging technologies to address operational challenges and improve performance.
• Contribute to strategic and cross-functional projects involving analytics, transformation and process improvement, including initiatives beyond pharmacy operations where required.
• Keep abreast of developments in healthcare, technology, analytics and industry practices and evaluate their potential application to continuously enhance pharmacy operations.

Requirements:

• Degree in Pharmacy or an equivalent qualification recognised by the Singapore Pharmacy Council.
• Must be fully registered with the Singapore Pharmacy Council and maintain active practice status.
• Strong analytical, critical-thinking and problem-solving abilities, with the capability to convert data findings into practical recommendations.
• Good understanding of pharmacy operations, workflows and process improvement methodologies.
• Proficient in Microsoft Excel, with exposure to data visualisation and business intelligence platforms such as Power BI or Tableau.
• Prior experience in data analysis, dashboard creation and operational performance reporting would be preferred.
• Knowledge or experience in Python, SQL or other programming languages would be an added advantage.
• Exposure to automation, artificial intelligence, machine learning or digital transformation initiatives would be advantageous.
• Able to understand operational and business needs and translate them into system and technology requirements.

Interested candidates who wish to apply for the advertised position, please click APPLY and send in your resume to [email protected]

EA License No: 13C6305

Reg. No.: R1985956 (VIVIEN TAN)

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