ATM BASE24 Lead Engineer

Company Overview

YM Global is a Singapore-based IT technology services and outsourcing company specializing in delivering innovative technology solutions to clients across various industries.

Job Summary

Lead the development and support of ATM and payment-switching solutions using ACI BASE24. Drive technical excellence, manage production support, and deliver projects while ensuring compliance and stakeholder collaboration.

Responsibilities

• Lead the development, implementation, and support of ATM and payment-switching solutions using ACI BASE24 to ensure reliable transaction processing
• Provide technical leadership and mentor team members to enhance skills and deliver high-quality solutions
• Define and enforce technical standards, best practices, and operational procedures to maintain system integrity
• Review solution designs, code changes, and deployment plans to ensure alignment with business requirements and technical standards
• Design, develop, and maintain BASE24 applications and custom enhancements to meet evolving business needs
• Analyze business requirements and translate them into effective technical solutions for ATM and payment systems
• Support ATM transaction processing, authorization, reconciliation, and settlement functions to ensure seamless operations
• Perform impact assessments and effort estimations for new change requests to facilitate informed decision-making
• Provide Level 3 support for production incidents and critical system issues to minimize downtime and service disruption
• Troubleshoot transaction processing failures and performance issues to restore system functionality promptly
• Coordinate incident resolution with infrastructure, network, vendors, and business teams to ensure timely problem resolution
• Participate in On-Call support and major incident management activities to maintain system availability
• Lead project implementation activities including requirement analysis, design, testing, and deployment to deliver projects on time and within scope
• Collaborate with business stakeholders, vendors, and regional teams to align project objectives and execution
• Support system upgrades, migration initiatives, and platform modernization efforts to enhance system capabilities
• Ensure projects are delivered within scope, timeline, and quality expectations to meet business goals
• Ensure compliance with security, audit, and regulatory requirements to safeguard system integrity and data privacy
• Support risk assessments, disaster recovery testing, and business continuity activities to maintain operational resilience
• Maintain accurate technical documentation and operational procedures to support knowledge sharing and compliance

Required competencies and certifications

• Bachelor’s degree in Computer Science, Information Technology, Engineering, or related discipline
• 8+ years of experience in ATM and electronic payment systems
• Strong hands-on experience with ACI BASE24-Classic / BASE24-EPS
• Proficiency in HP NonStop (Tandem) systems
• Strong knowledge of TACL, TAL, COBOL, Pathway, Enscribe, SQL/MP
• Experience with ISO 8583 messaging standards
• Proven troubleshooting and production support skills in transaction processing environments
• Excellent communication and stakeholder management skills

Preferred competencies and qualifications

• Experience in banking or financial services environments
• Knowledge of card management systems, debit/credit card processing, and payment networks
• Experience with ATM driving, interchange connectivity, and switch integrations
• Familiarity with DevOps, automation, and monitoring tools
• Experience leading regional or geographically distributed teams