Test Administrator

Job Summary

Kosh Consulting Group seeks a meticulous Test Administrator to ensure secure, accurate, and timely delivery of psychometric tests, interviews, and Assessment Centres for leadership talent assessment across public and private sectors.

Responsibilities

• Set up, launch, and invigilate proctored psychometric and ability test sessions at various locations and via remote online proctoring, verifying candidate identity and maintaining standardized testing conditions throughout.
• Manage end-to-end scheduling of test sessions, including sending invitations, confirmations, reminders, rescheduling, and following up on no-shows, coordinating with candidates, clients, and consultants to secure venues and equipment.
• Coordinate interview schedules and support Assessment Centre logistics, including preparing assessor packs, candidate materials, room setup, timekeeping, and on-the-day floor management.
• Maintain accurate candidate records and assessment databases, process scoring and report generation, and perform quality checks to ensure error-free, complete, and correctly attributed reports.
• Safeguard test materials, item banks, and candidate data by enforcing strict access control, chain-of-custody procedures, and version control, complying with test publisher requirements, client security protocols, and Singapore’s Personal Data Protection Act.
• Prepare and test laptops, network connections, headsets, and online testing platforms before sessions, providing first-line troubleshooting to resolve technical issues promptly during live sessions.
• Document irregularities, candidate queries, and technical incidents, escalate issues as needed, and contribute to improving administration checklists, templates, and standard operating procedures.
• Support the team with materials inventory, document preparation, records maintenance, and other administrative tasks to ensure smooth assessment delivery.

Required competencies and certifications

• Proficiency in Microsoft Office applications (Word, Excel, PowerPoint) with strong data management skills, including accurate data entry and database maintenance.
• Ability to perform basic IT troubleshooting and set up PC and network equipment under time pressure.
• Willingness to work occasional early mornings, evenings, weekends, and travel to client sites in Singapore as required by test and Assessment Centre schedules.
• Successful candidates must meet applicable client security-clearance requirements.

Preferred competencies and qualifications

• Bachelor’s degree, preferably in Psychology, Human Resource Management, Business, or related discipline.
• Polytechnic diploma holders with a background in Human Resource or Psychology will also be considered.
• Familiarity with AI tools (e.g., ChatGPT, Claude, Perplexity) to enhance productivity in administrative, documentation, and research tasks.

Other Information

What We Offer:

• Competitive remuneration with performance-linked bonuses based on individual and company performance.
• Collaborative, supportive work environment with flexible work arrangements where appropriate.
• Exposure to high-profile assessment assignments using leading psychometric instruments and Assessment Centre methodologies.
• Structured training and certification opportunities in psychometric assessment, with pathways to consulting and assessment roles supported by continuous learning and professional development.

How to Apply: Please email your resume and a brief cover letter explaining your interest to: [email protected] Include your current and expected salary, notice period, and earliest available start date. Only shortlisted candidates will be contacted.