Business Associate (Patient Service) – Healthcare Admin, No Experience Needed

A diploma in any subject and some experience dealing with customers is enough to start here. We will teach you the rest — appointments, payments, records and healthcare claims. It is a working skill set, and it is portable.

Work schedule: 5-day work week on a rotating shift, including at least one weekend day. Two rest days every week. Day shifts 8:30am to 6:15pm. No night shifts. Clinics closed on public holidays.

What you'll do

• Manage the daily appointment book and patient flow

• Handle enquiries and registrations

• Process payments, and submit and track claims (CHAS, Medisave, insurance)

• Keep records and supplies organised

What you'll learn

• Healthcare claims administration — the CHAS and Medisave systems are used sector-wide

• Billing, reconciliation and end-of-day settlement

• Scheduling across three clinics and multiple clinicians

Your first month, and where it leads

• One month of induction against a written manual and checklist, with Ops and senior front desk staff as your mentors

• 3 to 6 months to Business Associate, a higher pay grade at around one year, and Senior Business Associate at 2 to 3 years

• We pay for courses and certification while you are a trainee, and again when you are promoted

What we're looking for

• A local diploma or degree in any discipline

• Confident, organised, and comfortable with office software

• Any customer-facing background — retail, F&B, hospitality, beauty, call centre

• Training provided; no clinic experience needed

Pay and benefits

• $2,500 – $3,000 per month

• CPF, paid leave, outpatient insurance, incentives

About us

• Clinician-led — the clinical standards you work to are set by a dentist, not an investor group

• Three clinics, operating since 2005

How to apply

We are happy to hear from people at any stage. If you can deal with people and want to build an admin skill set that travels, apply.