Assistant Manager, Operations (Retail Mall)

The Opportunity

• Join a leading property developer behind iconic developments such as Plaza Singapura and Raffles City Singapore.

• Working Hours: 8:30 AM to 6:00 PM, 5-day work week (including weekends).

• Opportunity to gain exposure to retail mall operations, facilities management, and asset enhancement projects.

Key Responsibilities

• Support the Operations Manager in the day-to-day management of mall operations and maintenance activities.

• Coordinate operational programmes and maintenance works to ensure the efficient and smooth operation of the mall.

• Prepare annual operating budgets, administer maintenance contracts, and monitor expenditures.

• Assist in the implementation of Asset Enhancement Initiatives (AEIs), tenant fit-out works, renovation projects, and operational support for marketing events.

• Collaborate with the Contracts and Procurement team on equipment procurement, cyclical replacement programmes, and enhancement works.

• Manage and respond to tenant, shopper, and stakeholder feedback, enquiries, and service requests in a timely manner.

• Supervise technicians, contractors, and service providers to ensure compliance with operational and service standards.

• Participate in emergency response activities when appointed and trained.

• Support Environmental, Health and Safety (EHS) initiatives, including permit-to-work reviews, risk assessments, safety inspections, and audits.

• Ensure compliance with relevant regulatory and company policies.

Requirements

• Diploma or Degree in Engineering (Mechanical, Electrical, or related disciplines), Facilities Management, Building Management, Real Estate, Estate Management, or a related field.

• Relevant experience in facilities management, building operations, property management, or retail mall operations will be advantageous.

• Commitment to maintaining a safe, compliant, and customer-focused environment.

Apply Now

Submit your updated resume by applying through this advertisement or emailing [email protected].

Only shortlisted candidates will be contacted.

Jolinda Yow Jia Min

Direct Line: 6697 7782

EA Licence No.: 91C2918

EA Personnel Reg. No.: R1654296