Management Trainee

Job Responsibilities:

• Learn and support day-to-day grocery/retail store operations.
• Assist the Operations Manager in managing store activities and staff.
• Provide high-quality customer service and product recommendations.
• Monitor sales performance, promotions and store targets.
• Assist with inventory management, stock replenishment, ordering and receiving of goods.
• Monitor product expiry dates, wastage and stock accuracy.
• Coordinate with suppliers and internal departments on stock requirements.
• Learn cashiering, merchandising, receiving and other retail functions.
• Assist with staff scheduling, training and daily manpower coordination.
• Handle customer feedback and resolve operational issues.
• Support e-commerce/online order fulfilment when required.
• Work closely with departments such as butchery, kitchen, logistics and retail.
• Work closely with the Marketing team to support and execute promotional campaigns, product launches, in-store activities and other marketing initiatives as required.
• Take on ad-hoc projects and responsibilities assigned by management.
• Progressively take on greater responsibility with the goal of moving into a Retail Supervisor / Operations / Store Management position.

Job Requirements:

• Diploma/Degree in Business, Retail Management, Hospitality, F&B or a related discipline would be advantageous.
• Fresh graduates or candidates with retail/F&B/customer-service experience are welcomed.
• Strong communication and interpersonal skills.
• Positive, proactive and willing-to-learn attitude.
• Comfortable working in a fast-paced retail environment.
• Good organisational and problem-solving skills.
• Customer-oriented and able to work well with a team.
• Willing to work 6 days per week, including weekends and public holidays.