Property Operations Associate

Company: MCQ Land

Location: Somerset Road, Singapore

Job Type: Full-Time / Part-Time (Available)

The Opportunity

Are you an organized, driven individual looking to jumpstart your career in a dynamic, high-growth environment? Do you relish the opportunity to wear multiple hats, tackle multiple tasks across different business lines simultaneously and thrive in a high-pressure, fast-moving company?

We’re seeking two enthusiastic Property Operations Associates to be the operational backbone of our company. You'll work directly with the founders, driving efficiency across our company's property development projects and the day-to-day management of our property portfolio.

This is a chance to learn, create and optimize operational systems from scratch.

What You’ll Be Doing (Core Responsibilities)

This multifaceted role requires an individual who is a self-starter, thrives on juggling priorities and taking full ownership of tasks. You will be instrumental in two key areas: Project Coordination and Property Operations.

1. Development Project Coordination & Administration

• Project Management Support: Coordinate and oversee day-to-day operations for our active development projects.
• Deadline Management: Proactively track project timelines, schedule architect, builder and consultant meetings and participate in the meetings.
• Issue Resolution: Act as the central point of contact to resolve outstanding issues and coordinate necessary follow-ups with external partners.
• SOP Development: Create, document and refine Standard Operating Procedures (SOP) playbooks for all core business functions.

2. Property Operations & Tenant Management

• Property Management: Oversee operations for our property portfolio, including scheduling routine maintenance, managing bill payments, and arranging adhoc repairs.
• Inventory & Inspections: Conduct regular inventory checks and property/room inspections and document these checks.
• Tenant Relations: Manage tenant check-ins and check-outs, handle general administrative tasks, and assist with rent/deposit collection.
• Vendor Coordination: Work closely with service providers (cleaning, landscaping, security) to ensure smooth operations and high service standards.
• Procurement: Manage the procurement of supplies and services for the properties and office.

3. Administrative & Front Office Support

• Front Office Duties: Act as the first point of contact in the office, managing appointment scheduling, handling inbound visitors and inquiries, and supporting the founders in their daily tasks.
• Record Keeping: Take initiative in creating, preparing, and documenting agreements, and maintaining up-to-date CRM records.
• Community Support: Assist with the logistics planning and execution of events for the tenants and external guests.

What We're Looking For (Required Skills & Traits)

We value initiative and a growth mindset over rigid experience. You should be:

• Highly Proactive & Independent: A self-starter with a strong sense of ownership and a drive to build efficient systems in a fluid, startup environment. If you are looking for instructions and being told what to do step-by-step, this is not the job for you.
• Exceptional Organizer: Possesses strong organizational skills, impeccable attention to detail, and the ability to manage complex schedules.
• Tech-Savvy: Proficient in Google Workspace (Sheets, Docs) and comfortable using AI productivity tools to streamline work.
• Communicator: A great communicator with a friendly, professional demeanor for stakeholder and tenant interaction.
• Relevant Experience: No critical but prior experience as a cabin crew, administration, property management, or project coordination is a significant advantage.

Why Join MCQ Land? (Career Growth & Exposure)

This role is a direct path to accelerated career growth. You will:

• Gain End-to-End Exposure: See the entire lifecycle of real estate development, from project inception to construction to completion to operations.
• Direct Access: Work closely with the company founders, gaining mentorship and be a part of the company's founding story.
• Impact & Ownership: Be empowered to create and implement efficient operating systems that will scale with the company.
• Diversity of Work: Gain exposure to functions across property development, operations, finance, and community building.