CLEANING SERVICES MANAGER

Key Responsibilities:

-Plan, coordinate, and supervise daily cleaning operations across assigned sites

-Manage and lead a team of cleaning staffs, including scheduling, training, and performance evaluation

-Conduct regular inspections to ensure quality standards and compliance with health and safety regulations

-Liaise with clients to understand requirements, address concerns, and ensure service satisfaction

-Monitor inventory of cleaning supplies and equipment, placing orders when necessary

-Handle staffing requirements including hiring, onboarding, and resolving disciplinary matters

-Prepare reports on cleaning performance, incidents, and staff productivity

-Ensure adherence to company policies, procedures, and safety protocols

-Respond promptly to emergency cleaning situations or urgent client requests

Requirements:

-Proven experience as a Cleaning Supervisor, Operations Manager, or similar role

-Strong leadership and team management skills

-Excellent organizational and communication abilities

-Ability to multitask and work well under pressure

-Knowledge of cleaning products, techniques, and health/safety standards

-Basic computer skills (MS Office, scheduling tools, etc.)