Part-Time Administrative Assistant

Job Summary

Learn 2 Play Music Academy seeks a friendly, organised Part-Time Administrative Assistant to support daily operations, manage customer interactions, coordinate schedules, and assist with administrative tasks to ensure smooth academy functioning.

Responsibilities

• Greet walk-in customers and deliver responsive, helpful customer service to meet their needs
• Respond promptly to enquiries via phone, email, and messaging platforms to provide accurate information
• Process student registrations, invoices, payments, and retail sales accurately and efficiently
• Coordinate teachers' schedules and arrange replacement lessons to maintain smooth class operations
• Monitor and ensure timely collection of school fees to support financial processes
• Provide front counter support to facilitate daily academy activities and operations
• Assist the Supervisor with administrative duties and operational projects to improve workflow
• Track inventory levels and replenish supplies to maintain adequate stock for academy needs
• Maintain cleanliness and organisation of the academy environment for a welcoming atmosphere
• Interact professionally and respectfully with students, parents, teachers, and colleagues, demonstrating compassion and integrity

Preferred competencies and qualifications

• Minimum 1 year of administrative or customer service experience preferred
• Proficient in Google Workspace (Docs, Sheets, Gmail and Calendar) or equivalent office productivity software.
• Organised, detail-oriented, and able to multitask effectively in a fast-paced environment
• Positive attitude, willingness to learn, and enjoy working with children and families
• Good verbal and written communication skills in English
• Mandarin proficiency is an advantage for communicating with some parents

Other Information

Working Schedule

• Wednesdays and Fridays
• 3:00 pm – 8:00 pm
• Applicants should be able to commit to both working days. Candidates who are able to provide occasional weekend support will have an advantage.

Training & Support

• Comprehensive on-the-job training provided
• Ongoing mentoring and support from the academy
• Friendly and supportive working environment

Commitment

• Applicants should be prepared to commit to the role for a minimum of 12 months

Salary & Benefits

• SGD $8.00–$12.00 per hour (commensurate with experience and qualifications)
• Convenient location directly above Hougang MRT Station (Exit A)
• Flexible working environment
• Opportunities for growth and increased responsibilities
• Occasional staff perks

Application Process Interested applicants are invited to submit:

• Updated CV/Resume
• Brief cover letter outlining relevant experience and interest in the role
• Current availability