Training Management Trainee

About the Role

Build your career through AKC’s two year Management Trainee Programme, designed to develop future Team Leads and business leaders.

You will complete four six-month rotations across Customer Success & Marketing, Revenue, Training Management and Compliance, and Business Development. Through hands-on assignments, mentorship and cross-functional projects, you will gain a strong understanding of AKC’s customers, operations, products and growth strategies.

High-performing trainees may be considered for progression into a Team Lead or suitable specialist position upon successful completion.

What You’ll Be Doing

1. Customer Success & Marketing

• Conduct market and competitor research.
• Follow up on leads, registrations and customer engagement.
• Support digital campaigns, paid advertising, content creation and course promotions.
• Assist with roadshows, events and course launches.
• Track campaign performance, lead generation and conversions.

2. Revenue

• Support sales pipelines, revenue tracking and performance reporting.
• Maintain accurate records across CRM, ERP and reporting systems.
• Analyse business data and identify performance trends.
• Support workflow improvement, automation and digitalisation projects.

3. Business Development

• Research new markets, clients and partnership opportunities.
• Support corporate outreach, meetings and presentations.
• Prepare proposals, quotations and tender submissions.
• Assist with partnerships, new courses and business expansion projects.

4. Training Management and Compliance

• Support the planning, coordination, and administration of training programmes.
• Coordinate training materials, assessments and certification records.
• Assist with quality assurance, audits and regulatory compliance.
• Monitor compliance processes and recommend improvements where appropriate.

Leadership Development

In addition to the four rotations, you will:

• Receive coaching and mentorship from staff and senior leaders.
• Lead or support cross-functional projects.
• Present recommendations and project outcomes to management.
• Develop skills in decision-making, communication and stakeholder management.
• Take on increasing responsibility throughout the programme.
• Build the capabilities needed to progress into a Team Lead position.

What You’ll Gain

• Four structured six-month departmental rotations to develop a holistic understanding of the business.
• Practical experience solving real business and operational challenges.
• Potential progression into a Team Lead or suitable specialist role

What We’re Looking For

• Diploma or degree in Business Management or related disciplines
• Fresh graduates and entry-level candidates are welcome.
• Strong interest in business management and leadership.
• Good communication, analytical and problem-solving skills.
• Proactive, adaptable and willing to take ownership.
• Able to work independently and collaborate across teams.