Outdoor Operations Crew (Junior)

You are Cheerful, Fit, Talented, Plugged In, Motivated and Love Team Work?

Houbii Spot is an outdoor rope course and adventure attraction at the Singapore Zoo. We are looking for energetic, safety-conscious individuals to join our Outdoor Operations Crew. The team is responsible for guest safety, operations, and delivering a fun, memorable adventure experience to every visitor big or small. No prior experience is necessary.

Come and Feel The Rush!
To execute, we need to build a team of motivated and talented people.

What You'll Do

• Safety first: Conduct pre-opening and routine safety checks on harnesses, ropes, ziplines, and course equipment.
• Guest safety briefings: Fit harnesses correctly and brief guests clearly on safety procedures before they start the course.
• Course supervision: Marshal and supervise guests through obstacles and platforms at height, stepping in quickly when needed.
• Emergency response: Respond to incidents and carry out rescues as trained, following Houbii Spot's safety protocols.
• Guest experience: Deliver a friendly, energetic experience for individuals, families, school groups, and corporate programmes.
• Operations & upkeep: Maintain cleanliness and basic upkeep of the course, equipment, and grounds throughout the day.
• Front-of-house support: Assist at the admission/registration counter and with event set-up.
• Admin support: Assist in the admin and month-end procedures, and other admin duties if required.

You should be:

• At least 18 years old, physically fit, and comfortable working at height and outdoors
• Passionate about outdoors and enjoys an active, hands-on job
• Strong communicator with a warm, guest-first attitude and being comfortable with people of all ages
• Able to stand, climb, and stay active for extended periods, in all weather conditions
• Team player who's flexible with shift work, including weekends and public holidays
• No experience needed as we will train and certify you

What You'll Get

• Competitive salary, based on experience
• Fully paid training and certification
• Clear progression path from Junior to Senior Crew
• A fun, active, outdoor work environment at Singapore Zoo / Mandai
• Staff benefits and perks (details shared at interview)

Send your resume to [email protected]. We review applications on a rolling basis, so early applications are encouraged.