STUDENT MANAGEMENT | YOUTH WORKER | SCHOOL | NORTHEAST

Core Role & Objectives

• Collaborative Support: Work closely with the student management team, form teachers, and school counsellors to investigate misconduct and deliver structured rehabilitation, fostering a safe and inclusive environment.

Key Responsibilities

Misconduct Investigations:

• Gather information via interviews (students, victims, witnesses) and review evidence (CCTV footage, written statements).

• Document findings objectively, prepare concise reports for the discipline committee, and ensure a fair, trauma-informed process.

• Maintain strict confidentiality and liaise with external agencies (e.g., Singapore Police Force, MSF, Child Protective Services) when escalation is required.

Rehabilitation & Student Support:

• Conduct one-on-one check-ins with students to monitor progress and mentor them.

• Engage parents and guardians as partners through updates and joint meetings.

Preventive Patrols:

• Conduct regular walkabouts within the school and surrounding neighborhood districts to deter and detect rule violations, such as smoking and vaping.

Administration & Coordination:

• Maintain accurate documentation of cases and rehabilitation plans, prepare progress reports, coordinate with community partners, and attend professional development as required.

Working Hours & Schedule

• Monday to Thursday: 8:00 AM to 5:30 PM (includes a 1-hour lunch break).

• Friday: 8:00 AM to 5:00 PM (includes a 1-hour lunch break).

• Off Days: Weekends and gazetted public holidays.

Qualifications & Experience

• Education: Diploma from a local polytechnic or equivalent, preferably in a related field.

• Professional Experience: At least 2 years of relevant experience working with youths in a school, social service, law enforcement, or community setting.

• Case Management Experience: Minimum of 2 years of experience conducting investigations or handling case management.

Required Skills

• Communication & Engagement: Strong interpersonal and communication skills to engage effectively with students, parents, and staff.

• Conflict & Crisis Management: Capable of resolving disputes, reducing tensions, and managing emergencies or safety concerns professionally.

• Documentation: Good report-writing skills for preparing accurate statements, case records, and reports.

• Teamwork & Trust: Able to build trust, maintain positive stakeholder relationships, and work both independently and collaboratively within a multidisciplinary team.
  
  Email Address: [email protected]

  Migrantlink Pte. Ltd.

  EA License: 25C3111

  EA Personnel: R25158554 | Keith Tang