Service Engineer

Technical Operations & Maintenance

• Perform preventive, predictive, and corrective maintenance for all M&E systems, including electrical (UPS, power distribution, SLD, load bank testing), mechanical (CRAC, WDS, AHU), and fire protection systems (FM200, alarms).

• Troubleshoot faults, conduct root cause analysis, and carry out equipment servicing, repairs, and brazing tasks as required.

• Conduct system health checks, technical inspections, and participate in Testing & Commissioning activities (SAT, IST, UAT, ABS).

• Ensure all work complies with engineering standards, safety regulations, and best practices.

Technical Expertise, Planning & Support

• Develop and implement lifecycle parts replacement programmes and recommend technical solutions or capacity upgrades (e.g., UPS sizing, electrical capacity evaluation).

• Generate accurate field service reports (FSR) and maintain operational records using the D365 Field Service App for job tracking, reporting, and attendance.

• Support project activities and emergency response operations, including standby duties and after-hours recovery support.

• Read and interpret M&E drawings, equipment manuals, and technical documents to support operational planning and troubleshooting.

Vendor and Team Collaboration

• Work independently and collaboratively within the technical service team to meet service and performance objectives.

• Supervise and coordinate on-site vendors to ensure timely and quality completion of work.

• Assist in the training and onboarding of new engineers, sharing operational knowledge and best practices.

• Communicate site issues, faults, and non-compliance promptly to supervisors or the Service Manager.

• Any other duties assigned by Manager.