IT Support Engineer #IFL

Desktop Support Engineer

Location: Raffles
Working Hours: Monday to Friday, 10:00 AM – 7:00 PM

Key Responsibilities:

• Provide end-user support for desktops and laptops.
• Perform hardware and software troubleshooting, diagnosis, and break/fix activities.
• Manage user accounts, access requests, onboarding and offboarding activities, and peripheral device setup.
• Log and track support tickets while maintaining basic IT documentation.
• Escalate complex technical issues to the company's Level 3 support teams when required.

Requirements:

• Experience in desktop support or IT helpdesk.
• Knowledge of Windows operating systems, Microsoft Office, and basic networking.
• Familiarity with Active Directory, user account administration, and IT ticketing systems is an advantage.
• Good troubleshooting, communication, and customer service skills.
• Able to work independently in a fast-paced banking environment.

Interested applicants, please Email, [email protected]

Fabian Ling Tuong Liing

R25129353

Recruit Express Pte Ltd

EA Licence No: 99C4599

We regret that only shortlisted candidates will be contacted.