Retail Supervisor

Responsibilities:

• Provide exceptional customer service and ensure satisfaction to meet Mystery Shopper expectations.
• Drive and promote the membership program.
• Support Junior and Senior Retail Associates in effectively communicating product features and benefits.
• Address and resolve customer complaints efficiently.
• Oversee store activities in accordance with Operational Procedures and Visual Merchandising guidelines.
• Ensure a safe work environment by adhering to Health and Safety standards.
• Conduct alterations as necessary.
• Motivate, coach, and develop a high-performance team.
• Facilitate new employee onboarding and team training.
• Provide constructive feedback while identifying development areas for team members.

Requirements:

• At least O’Level qualification.
• Minimum 3-4 years of sales experience.
• Proven experience in team management.
• Excellent communication and problem-solving skills.
• Self-motivated and results-oriented with a hands-on approach.
• Ability to work a flexible schedule, including evenings and weekends.
• Passionate about retail and customer service.

Interested candidates who wish to apply for the advertised position, please click on “Apply Now”. We regret that only shortlisted candidates will be notified.

EA License No: 01C4394 (PERSOL Singapore Pte Ltd)

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