Logistics System Specialist (TMS/WMS)

You will support a major system revamp and cloud migration project within a fast-paced supply chain environment. This role will work closely with operations, technology teams and external vendors to support system implementation, data migration and ongoing technical operations.

Key Responsibilities

System Migration & Implementation

• Support UAT, testing and implementation of new microservices and SaaS solutions.

• Validate system functionality against business and operational requirements.

• Support data extraction, cleansing and mapping for migration from legacy systems to cloud platforms.

• Develop SOPs, technical documentation and process guides during the system transition.

Technical Operations & SQL

• Use SQL to extract operational data, generate reports and troubleshoot system/data discrepancies.

• Perform data integrity checks across transport and supply chain systems.

• Provide first-level technical support to operations and planning teams, resolving system and data issues.

System Development & Enhancement

• Participate across the software development lifecycle (SDLC), including planning, development, testing, deployment and maintenance.

• Support CI/CD pipelines and automated testing to ensure reliable releases.

• Monitor application performance and troubleshoot production issues.

• Work with cross-functional teams to define and deliver system enhancements.

Stakeholder & Vendor Management

• Work closely with technology, operations and supply chain teams to ensure system changes align with business requirements.

• Liaise with external vendors and SaaS providers on technical requirements, issues and implementation.

• Coordinate across multiple stakeholders to ensure smooth delivery of system initiatives.

• Research and adopt relevant technologies, tools and best practices.

Requirements

• 1–2 years of experience in logistics technology, transport management systems or supply chain analytics.

• Strong SQL skills, including joining tables and extracting data.

• Basic understanding of cloud, SaaS and microservices.

• Experience with TMS/WMS or supply chain systems such as Manhattan, Blue Yonder, Oracle or proprietary platforms.

• Bachelor’s Degree in Information Systems, Computer Science, Industrial Engineering, Supply Chain Management or related disciplines.

• Experience with full-stack applications and SDLC processes.

• Strong problem-solving skills, attention to detail and ability to work with large volumes of data.

• Self-motivated, hands-on and comfortable working in a fast-paced environment.

• Able to work independently as well as collaboratively across technical and business teams.

Good to Have

• Experience in route optimisation, TMS or delivery solutions.

• Knowledge of databases, message queues, caching, reporting and analytics tools.

• Cloud experience, preferably Google Cloud Platform (GCP).

• Experience with monitoring/observability tools such as Datadog or Grafana.

• Understanding of system scalability, performance and reliability.

• Hands-on experience with CI/CD and automated testing.