Financial Markets – FXMM/Derivatives Senior Specialist

ING Wholesale Banking in Singapore

We began operating in Singapore in 1987 where we host the regional Asia Pacific headquarters. With over 300 financial experts, we are the largest wholesale banking branch in Asia. ING stands out in the Asia Pacific region because we go a step further for our customers. We look at things from the client’s perspective which allows us to construct tailor-made solutions to fit the needs of every company we serve. This mentality underpins all our client relations and has produced various prestigious awards.

This position is offered on a fixed-term contract for a period of three months.

Job Overview:

• As a Subject Matter Expert for FM Asia Operations, you will ensure the accurate, complete, and timely execution of Financial Markets post-trade activities that support Asia operations and help mitigate operational, financial, regulatory, and reputational risk.
• You will oversee daily operational processes across supported Financial Markets products, including FX and Money Markets, Derivatives, Securities, confirmations, settlements, reconciliations, life-cycle events, exception management, and control activities.
• The role also requires managing escalations related to complex operational issues, stakeholder queries, failed settlements, reconciliation breaks, process exceptions, and control concerns.

Key Responsibilities:

• Supervise and execute daily Financial Markets post-trade processes accurately and on time, in line with ING’s operational standards, control requirements, and market practices.
• Resolve complex operational exceptions, including trade capture issues, confirmation mismatches, settlement discrepancies, reconciliation breaks, and recurring process exceptions, escalating high-impact issues after proper analysis.
• Engage with Front Office, Operations, Technology, Risk, Compliance, Legal, clients, counterparties, and global stakeholders to resolve issues, clarify requirements, and support consistent service delivery.
• Review processing procedures and recommend improvements to increase efficiency, control, standardization, and service quality across FM Asia Operations.
• Own and maintain process documentation, procedures, desktop guides, control narratives, and knowledge materials for the assigned scope.
• Translate product, regulatory, client, system, and regional changes into clear operational impacts, readiness actions, and control requirements.
• Review and approve high-risk or non-standard transactions prepared by processors, ensuring decisions are evidence-based, properly controlled, and documented.
• Prepare reports and approved ad hoc requests accurately and within agreed timelines, using operational data to identify trends and recurring issues.
• Coach and train junior team members through structured guidance, one-on-one support, knowledge transfer, and readiness checks.
• Support audits, risk reviews, incidents, service reviews, business continuity activities, and post-implementation stabilization when required.
• Perform Team Lead tasks and activities when required.

Key Capabilities and Experience

• Experience in Financial Markets Operations, post-trade processing, risk and control, or related banking operations.
• Strong understanding of Financial Markets products, market practices, trade life cycle, settlement, confirmation, reconciliation, risk, and process flows.
• Strong analytical, problem-solving, and exception-resolution skills.
• Professional communication skills, with the ability to engage confidently with internal stakeholders and external counterparties.
• High level of accuracy, accountability, and attention to detail.
• Ability to organize work effectively, manage priorities, and deliver within deadlines.
• Collaborative mindset with the ability to coach, support, and work effectively with team members.
• Adaptability and readiness to support process improvements, regulatory change, technology change, and operational transformation initiatives.

Minimum Qualifications:

• College graduate from a recognized tertiary institution, or equivalent professional experience.
• At least 4–6 years of relevant experience in Financial Markets Operations, post-trade processing, and/or related banking operations.
• Proficiency in MS Office, particularly Excel; knowledge of reporting, workflow, or reconciliation tools is an advantage.
• Understanding of Financial Markets instruments and the post-trade life cycle.
• Awareness of market practices, operational risk, controls, settlements, confirmations, reconciliations, and product process flows.
• Relevant certification, training, or tertiary qualification in banking, finance, risk, operations, or process improvement is an advantage.
• Experience using market infrastructure platforms, reference data platforms, workflow tools, or data analysis tools is an advantage.