Service Coordinator / Senior Service Coordinator #10262

Job Description

• Industry/ Organization Type: Marine/ Oil & Gas
• Position Title: Service Coordinator / Senior Service Coordinator
• Working Location: Loyang (Transport provided)
• Working Hours: Monday to Friday, 9am – 6pm
• Salary Package: Basic + Variable Bonus (Twice yearly)
• Duration: Permanent

Key Responsibilities

• Handle customer inquiries/complaints by phone, email, or fax; resolve and close.
• Prepare quotes; create and process job orders.
• Schedule service requests; coordinate with engineers, subcontractors, customers, and authorities.
• Keep accurate service records; upload reports and feedback.
• Follow up to confirm customer satisfaction; send regular updates to managers.
• Track recurring issues; suggest improvements.
• Identify add-on service, maintenance, and upgrade opportunities.
• Support audits/inspections; provide required documents.
• Raise POs/service requests; prepare shipping documents.
• Arrange travel bookings when needed.
• Issue materials/parts; raise purchase requisitions.
• Maintain schedules and organized files for service staff.
• Handle warranty claims.
• Perform other duties as assigned by the Manager.

APPLY NOW!!!

• GCE N/O/A Level with 3–4 years of relevant experience; or
• Diploma, preferably in Business Administration, with 1–2 years of relevant experience. Experience in NetSuite is an added advantage.
• Candidates without experience are welcome to apply. Training will be provided.

Kindly apply through ANY of the following methods:

• Submit your application by clicking the APPLY button;
• Email your resume to [email protected]. Please indicate #10262 on the email subject.

Anradus Application Policy: We value each application and ensure every resume is reviewed. Our process is efficient, typically concluding within 3 working days. If you do not receive communication from us within this timeframe, it's likely that your application has not been shortlisted by our client. In such cases, we recommend continuing your job search to maximize your opportunities.

Anradus Pte Ltd | EA License No. 20C0161 | Rachael Lee | EA Reg No.: R2093131