Executive Student Services

Company Overview

Established since 2007, Aventis Graduate School is an award-winning education provider with over 100,000 learners across ASEAN. Partnering with universities in the UK, USA, and Australia, Aventis offers graduate diploma and master's programs for working professionals.

Job Summary

This role supports academic administration and student services to enhance student outcomes. You will collaborate with colleagues on university coordination, quality assurance, and operational policy development.

Responsibilities

• Assist in managing student services and academic administration, including timetabling, handling student inquiries, lecturer deployment, and planning academic resources for seminars and courses
• Support the development and review of operational policies and procedures to improve institutional effectiveness
• Maintain accurate academic and student data and prepare reports for internal review and external submission
• Conduct student orientation sessions and provide timely responses to student and participant inquiries
• Coordinate program activities, conduct evaluations, and contribute to facilities improvements to enhance the learning environment
• Communicate clearly and professionally in writing and speaking to support administrative and student engagement tasks
• Manage multiple tasks efficiently to meet deadlines and maintain high-quality work under pressure
• Demonstrate meticulous attention to detail in all academic and administrative duties

Required competencies and certifications

• Polytechnic diploma or Bachelor’s degree (fresh graduates welcome)

Preferred competencies and qualifications

• Customer-centric service mindset