#NEW#Payments Business Analyst / Operations Consultant

Payments Business Analyst / Operations Consultant – 12 Months Contract

• Location : CBD, Singapore
• Working Arrangement: 5 days in the office Monday to Friday, 9:00am–6:00pm, no overtime

We’re partnering with a leading global fintech to hire experienced Payments Business Analysts / Operations Consultants to support the delivery and day-to-day operations of payment and card-issuing solutions across global markets.

This is a hands-on, execution-focused role rather than a traditional Product Management position. You’ll work closely with banking partners and internal teams to understand requirements, manage operational processes, resolve issues and ensure payment and card-issuing activities run smoothly.

The ideal candidate is someone who enjoys getting into the detail, solving problems and working directly with stakeholders. A background in Payments Operations, Card Issuing, Business Analysis or Payments Consulting would be highly relevant.

Day to Day responsivities

• Work directly with banking partners to understand, clarify and document business and operational requirements
• Manage and support Visa BIN / card-issuing related activities
• Gather requirements and translate business needs into clear and actionable requirements for internal teams
• Work with banking partners and payment stakeholders on “Payment network” and related payment processes
• Coordinate with Product, Engineering, Solution Engineering and Operations teams to support implementation and delivery
• Support testing, implementation, operational readiness and post-launch activities
• Investigate operational issues, identify root causes and coordinate resolutions
• Maintain process documentation, workflows, requirements and operational procedures
• Support multiple payment and card-issuing initiatives across different markets
• Identify opportunities to improve processes, operational efficiency and automation

Skills Needed :

• 5+ years of experience in Payments, Card Issuing, Banking, FinTech, Business Analysis or Consulting
• Strong hands-on understanding of payment and card-issuing operations
• Experience with Visa / Mastercard, particularly card-issuing processes
• Visa BIN management experience is highly preferred
• Experience working directly with banks / banking partners
• Strong requirements-gathering and Business Analysis experience
• Ability to understand complex business processes and translate them into clear requirements
• Experience working with technical teams and understanding how systems and APIs support payment processes
• Payment network experience is a strong advantage
• Strong stakeholder management and communication skills
• Comfortable working independently and taking ownership without needing significant direction
• Highly organised, detail-oriented and comfortable handling operational tasks

Ideal Candidate Profile

• This role could be a strong fit for someone coming from:
• Payments Operations
• Card Issuing / Card Operations
• Payments Business Analysis
• Banking Operations
• Payments Consulting
• FinTech Operations
• Payment Implementation / Solutions

Banking or Payment Technology Consulting

Candidates with a Product Management background are welcome, but traditional Product Management experience is not the main focus. Hands-on payments knowledge, operational experience and the ability to work with banking partners are much more important.

If you enjoy working independently, getting into the detail, dealing directly with stakeholders and being the person who gets things done, this could be an excellent opportunity.

Please reach out to [email protected] with your updated resume and contact details. Incomplete applications may not be considered /Only shortlisted candidates will be contacted.

Business Registration Number: 200611680D | License Number: 10C5117 | EA Registration Number: R1768258