Operations Manager, Banking (1-year renewable contract)

Dear Applicant,

If you or someone you know isinterested, please send the CV directly to [email protected] (most preferred, as I may overlook some CVs due to the high volume).

Please note that visasponsorship is not available at this time.

JD

ODC Strategy & Governance

• Support the execution of the bank's Offshore Delivery Centre (ODC) location strategyinitiatives across existing and proposed supplier locations.

• Track progress of ODC-related activities, action items, and deliverables toensure timely execution against agreed timelines.

• Prepare status updates, briefing materials, and management reports for ODCgovernance forums and stakeholder meetings.

• Assist in maintaining ODC governance documentation, operating procedures, andsupplier obligations.

Supplier Risk & Third-Party Management

• Act as the primary coordinator for third-party risk assessments involvingstrategic suppliers and ODC service providers.

• Liaise with Risk Management, Procurement, Compliance, Information Security, andsupplier representatives to facilitate assessment activities and remediationtracking.

• Monitor assessment findings, risk treatment plans, and closure status to ensuretimely completion of agreed actions.

• Maintain supplier governance records, assessment documentation, and riskregisters.

• Support periodic reviews of supplier compliance with UOB policies, standards,and contractual obligations.

Business Continuity & Operational Resilience

• Support the planning, coordination, and execution of Business ContinuityManagement (BCM) and operational resilience activities for TCoE and supplierODCs.

• Coordinate business continuity exercises, recovery tests, and crisis managementactivities with suppliers and internal stakeholders.

• Track BCM readiness, action items, and remediation activities arising fromexercises and assessments.

• Maintain business continuity documentation, contact lists, recovery procedures,and supporting records.

Stakeholder & Vendor Management

• Coordinate with internal stakeholders, suppliers, and external partners toensure effective communication and follow-up of operational, risk, andstrategic initiatives.

• Monitor action items arising from governance meetings, supplier reviews, riskassessments, and business continuity exercises.

• Support continuous improvement initiatives to enhance operationaleffectiveness, governance, supplier management, and reporting capabilities.