Sales & Account Admin

Role and Responsibilities

• Serve as a point of contact for customers with queries about products, orders, deliveries and provide admin support for the Sales Team.
• Manage the sales processes such as quotations, sales orders, customer invoices and monthly statement of account to customer.
• Attend to any customer enquiries, feedback or complaints through phone call or email.
• Capture data and maintain systems as required by the sales process SOP.
• Assist on submission of project details to clients.
• Coordinate services with office-related vendors and service providers, food and beverage vendors, furniture vendors, stationery vendors, etc.
• Schedules appointments and arranges all travel for company staff.
• Act as concierge to coordinate and set-up meetings and events as requested, including catering, set-up, clean-up and coordination of all other logistics (AV needs, supplies).
• Coordinate with outsource IT support & system support (SAP).
• Ensure laptops, monitors, phones, Internet access and other devices are set up and activated for all employees at all times.
• Liaising with various departments and preparing necessary documents.
• Perform any ad-hoc tasks as required and assigned.