Patient Transfer Porter / Senior Patient Transfer Porter (Singapore General Hospital Hospital)

Job Description

• Deliver high-quality portering services within the hospital.
• Safely and professionally transport patients, medical records, specimens, equipment, medications, and blood products to and from wards, clinics, departments, and external centres.
• Lead and supervise a team of porters, ensuring proper grooming, motivation, discipline, and ongoing training.
• Regularly engage with users to gather feedback and communicate concerns to supervisors for follow-up.
• Respond promptly to internal and external enquiries, providing accurate information or assistance as needed.
• Manage incoming requests via hotline and e-porter system, assigning tasks accordingly.
• Ensure all equipment and mobile devices are well-maintained and promptly report any malfunctions.
• Prepare and maintain staff rosters, attendance records, and required reports.
• Collect and verify medical certificates, leave applications, and other related documents before submission.
• Maintain cleanliness and tidiness of the workplace and shared work areas.
• Monitor health, safety, and environmental practices; report incidents immediately, conduct investigations, and draft incident reports as required.
• Respond to hospital or civil emergency activations (e.g. call tree, decontamination stations, Kingfisher activation) during and outside of working hours as needed.

Job Requirement

• Physically fit and able to push wheelchairs, stretchers, and lift with assistance
• Willing to work shifts, weekends, and public holidays
• Able to follow instructions and hospital protocols accurately
• Good teamwork and communication skills
• Basic understanding of hygiene and safety standards
• Compassionate, patient, and service-oriented personality
• 5/6 working days/ 3 shift available

Ability to communicate & read in basic English (additional languages are a plus too) as task duties will be allocate & convey through smart phones