Luxury Watch Sales Executive

About Watchbook

Watchbook is a luxury watch business specialising in the buying, selling and trading of pre-owned luxury watches. We are looking for a motivated and customer-oriented Luxury Watch Sales Executive to join our growing team.

Key Responsibilities

• Attend to walk-in customers and handle customer enquiries professionally.

• Understand customers’ requirements and recommend suitable watches.

• Provide product information on luxury watch brands, models and specifications.

• Assist customers with watch purchases, trade-ins and related enquiries.

• Build and maintain good relationships with customers.

• Follow up with customers and support sales activities.

• Assist with stock receiving, inventory checks and other daily store operations.

• Maintain accurate customer and transaction records.

Requirements

• Experience in luxury watches, jewellery, retail or the pawnshop industry will be an advantage.

• Interest in luxury watches and willingness to learn about different brands and models.

• Good communication and interpersonal skills.

• Friendly, confident and comfortable interacting with customers.

• Customer-focused with a positive and proactive attitude.

• Sales-oriented and motivated to achieve targets.

• Able to work retail hours, including weekends and public holidays.

What We Offer

• 5-day work week

• Monthly sales incentives

• Year-end bonus

• On-the-job training and opportunities to develop knowledge in the luxury watch industry