Patient Service Officer (Bugis - Chinese Medicine)

Your key responsibilities will include:

• Attend to patient enquiries over the counter to provide information on clinic services for Chinese Medicine

• Update patient registration information and process medical records in accordance with standard operating procedures and clinic guidelines

• Liaise with medical teams and patients in making appointments across different medical specialties / clinics / inpatient within the Group

• Assist doctors and nurses in basic clinical tasks when required

• Collate laboratory and radiology results for doctor's review and follow up

• Perform daily billings and accurate transactions, including closing of accounts

Job requirements

• Minimum ‘O’ Level / NITEC / Diploma in any discipline with at least 1 – 2 years of working experience in clinic settings preferred

• Meticulous and organized, able to multi-task and work in teams

• Good customer service and front-line skills

• Able to work in a dynamic and fast paced environment

• Computer literate, ability to use MS Word, MS Excel and manage patient registration

• Must be able to commit to shift work including working weekends and on a rostered shift or must be able to commit to 5.5 days' work week (Chinese Medicine Clinic)

• Must be able to converse, read and write in Mandarin & English (Chinese Medicine Clinic)

• Candidates with no experience are welcomed to apply