Senior Business Associate / Clinic Front Desk Coordinator (Dental)

Keep three busy clinics on schedule. As Senior Business Associate and Coordinator you lead front-of-house operations, develop the team, and make sure billing, scheduling and claims are accurate and on time.

Work schedule: 5-day work week on a rotating shift, including at least one weekend day. Two rest days every week. Day shifts 8:30am to 6:15pm. No night shifts. Clinics closed on public holidays.

What you'll do

• Coordinate front-desk operations across the daily schedule

• Lead, train and support the team; allocate duties

• Own end-of-day settlement and claims accuracy

• Audit records and recalls; drive service improvements

• Carry out the administrative work behind daily clinic operations

What we're looking for

• Strong front-desk experience with supervisory or coordination exposure

• Able to perform all core front-desk duties well: patient booking, payments, insurance claims and correspondence

• Organised, accurate and a confident communicator; comfortable owning operations

• A local diploma or equivalent (required)

• Rotating roster including one weekend day

Why join us

• $2,800-$3,400 by experience; CPF and full benefits

• 5-day week, two rest days, no nights, public holidays off

• Outpatient insurance, Reward Leave, leadership incentives

• A central role in an established three-clinic group