Manager/Senior Manager, Partnerships, Growth & Business Development (NS Gallery)

THIS IS A 2 YEAR RENEWABLE CONTRACT ROLE

The jobholder will be part of a team that conceptualises, strategises and develops a world-class NS-themed gallery (NSG). The NSG aims to be a world-class gallery that impart audiences with an understanding of Singapore’s immutable vulnerabilities, the importance and significance of NS, and why we ourselves must defend Singapore.

Key project components for this role include: (a) developing and operationalising partnership, sponsorship and business development initiatives; (b) leveraging strategic partnerships to grow awareness, reach and audience engagement; and (c) supporting the development of NSG's membership ecosystem to build long-term community connection and advocacy.

Reporting to the Assistant Director (Programmes & Partnerships), the jobholder will be responsible for translating strategic priorities into operational frameworks, stakeholder engagement plans and implementation roadmaps.

The role will hold full operational ownership of NSG's partnership, sponsorship and business development workstreams, including the establishment of governance processes, operating frameworks and stakeholder engagement approaches required to support the successful launch and long-term development of NSG.

Key Responsibilities

Partnerships & Sponsorships

• Support the development of NSG’s partnership and sponsorship strategies, and translate strategic priorities into operational plans. This includes partnership frameworks, governance processes, and operating procedures to support NSG's strategic objectives.

• Hold full operational ownership of partnership and sponsorship workstreams, ensuring successful implementation and achievement of intended outcomes.

• Co-lead partnership and sponsorship discussions, negotiations and relationship management efforts involving senior stakeholders and decision-makers.

• Build and maintain a diversified portfolio of partners and sponsors that supports NSG's objectives.

• Identify opportunities to integrate partnership/sponsorship and membership initiatives to strengthen audience development outcomes and long-term engagement with NSG.

• Provide functional guidance and subject matter expertise with team members on partnership and sponsorship initiatives, including stakeholder engagement approaches, pitch ideas and implementation considerations.

Business Development

• Lead in the operationalisation of business development initiatives that support NSG's long-term sustainability, visitor experience and brand objectives.

• Develop business cases, feasibility assessments and implementation plans for relevant strategic business development initiatives.

• Design and establish the operating model, governance framework and operating procedures for NSG's retail ecosystem and experience.

• Lead discussions and negotiations with prospective operators, vendors, strategic collaborators and retail partners.

• Drive procurement planning, tender development, evaluation and contract negotiation activities related to retail and business development initiatives.

• Develop performance frameworks and business processes to support sustainable and effective retail operations.

• Identify and cultivate strategic retail collaborations, licensing opportunities and co-branding partnerships that strengthen NSG's visitor experience, identity and long-term sustainability of the retail store.

Membership & Audience Development

• Support the development of NSG's membership ecosystem by identifying partnership opportunities that strengthen audience acquisition, retention and engagement.

• Work with internal stakeholders and external partners to develop value propositions, engagement opportunities and collaborative initiatives that encourage sustained participation in NSG programmes and activities.

• Leverage strategic partnerships and sponsorships to expand NSG's reach into new audience segments and communities.

• Monitor audience engagement trends and partnership outcomes to identify opportunities for strengthening long-term stakeholder affinity and advocacy.

Governance, Reporting & Project Coordination

• Provide recommendations and options analysis to the Assistant Director and Nexus management on partnership, sponsorship and business development opportunities.

• Identify strategic risks, stakeholder sensitivities and implementation challenges, and recommend mitigating measures.

• Coordinate and align multiple stakeholders across partnership workstreams.

• Draft the minutes for key NSG fora.

• Support the NSG Development Team in providing updates to project governance platforms, management and inter-agency forums and relevant stakeholder groups.

Challenges:

The Ns Gallery is a large-scale government project, which aims to showcase the nation’s NS and defence story and is situated in the Downtown Core area of Marina Bay. As a prolific project, a key challenge would be to balance the needs and requirements of different stakeholders. He/she needs to also ensure that the project milestones remains on schedule, and the gallery meets its overall intent and objective.

The jobholder will operate within a complex and evolving environment where partnership, sponsorship and business development capabilities are still being established for NSG, a new organisational entity. The role requires the ability to develop and operationalise new frameworks, processes and stakeholder engagement approaches, lead complex negotiations and relationship management efforts, navigate competing stakeholder interests, and drive outcomes across multiple interdependent workstreams in support of NSG's long-term objectives.

Job Requirements

• Educational Requirements: Degree in Business, Marketing, Communications or a related field.

• The jobholder should preferably have min. 8 – 12 years of relevant work experience in partnerships, sponsorship, business development, stakeholder engagement, fundraising or related fields.

• Experience in developing new initiatives, operating models, governance processes or organisational capabilities would be highly advantageous.

• Experience within attractions, museums, public sector institutions, marketing, membership organisations or related sectors would be beneficial.

• The jobholder should have a strong command of both spoken and written English with good writing and presentation abilities.

• The jobholder should have excellent communication, organisational and project management skills. Prior experience in project management in related areas is also an advantage.

• Demonstrated success in securing and managing multi-year or high-value grants and/or partnerships.

• Proven ability to manage and engage senior stakeholders with professionalism and insight.

• Strong project management skills and comfortable working with numbers, performance metrics and analysing data.

• Is a self-starter, who can drive deliverables and work with external partners independently.

• The jobholder should be mature and possess excellent interpersonal and relationship management skills, able to engage industry partners and internal stakeholders confidently.

• The jobholder is able to work independently, have strong ownership of tasks, anticipates next steps, and moves opportunities forward.

• The jobholder should be meticulous and detail oriented.

• The jobholder should take a problem-solving perspective on issues, and help the team move towards viable solutions in a timely manner.

• The jobholder should be comfortable with multi-tasking and tracking and driving multiple workstreams concurrently.

• The jobholder should be able to work collaboratively with different partners and stakeholders.

• A keen interest in Singapore’s social and military history is a plus.