Software and Applications Manager

EXPERIENCE AND SKILLS NEEDED

• 7+ years of hands on Experience in Product Management

• Hands-on experience in full product development lifecycle

• Expertise in Application solutioning design and testing

• Strong Experience in Modern development practices such as Agile, Cloud, Design Thinking, and Product-Centric Development

• Hands on experience in Amazon Web Services (AWS) for deploying, managing, and scaling applications, including services such as EC2, S3, RDS, Lambda, and CloudWatch

• Experience in Salesforce platform, including experience with Salesforce Service Cloud and Agentforce, focusing on implementation, configuration, and integration for CRM solutions, process automation (e.g., flows, workflows), and reporting.

• Knowledge of current product trends, best practices and technologies

• Project Management Professional certification (PMP), Certified IT Project Manager (CITPM), Certified Scrum Master or equivalent

• Experience in Government projects and vendor management