Operations Manager

• Oversee the daily operations of the beauty and aesthetics business.

• Manage staff scheduling, performance and service standards.

• Develop and implement operational procedures to improve efficiency and customer experience.

• Monitor sales performance, operating costs and business targets.

• Manage customer relations and handle service-related matters.

• Coordinate staff training and ensure compliance with company procedures.

• Support management in business development, marketing activities and expansion plans.

• Work closely with the management team on manpower planning and operational strategy.

Requirements

• Relevant management or operations experience, preferably in the beauty, aesthetics, wellness or service industry.

• Strong leadership and team management skills.

• Good communication and customer service skills.

• Able to manage daily operations independently and work in a fast-paced environment.

• Strong organisational and problem-solving abilities.