IT Executive / Senior IT Executive

About Us

Jestac Pte Ltd is a trusted 3M Authorised Distributor specialising in architectural and interior solutions with over 33 years of experience. We provide high-quality window films, decorative vinyl films, and glass finishes that enhance building performance and maintenance efficiency.

Key Responsibilities

• Manage and maintain IT infrastructure including networks, servers, workstations, printers, and connectivity to ensure reliable system performance
• Administer Microsoft 365 by managing user accounts, access rights, software licenses, and subscriptions to support secure and efficient operations
• Provide timely IT support and troubleshoot hardware, software, network, and system issues to minimize downtime
• Deliver technical support for ERP (Microsoft Dynamics 365), troubleshoot system issues, and coordinate enhancements with vendors to optimize ERP functionality
• Develop and maintain Power Automate workflows, Power BI dashboards, and Excel reports to improve business process automation and reporting accuracy
• Manage IT onboarding and offboarding processes including account provisioning, access setup, and IT asset deployment to ensure smooth transitions
• Liaise with third-party IT vendors for technical support, maintenance, procurement, renewals, and service issue resolution to maintain vendor relationships
• Maintain accurate records of IT assets, licenses, systems, and configurations, and recommend improvements to enhance IT operations
• Collaborate with internal stakeholders to identify and implement opportunities for IT enhancements, automation, and operational improvements

Requirements

• Diploma or Degree in Information Technology, Computer Science, or a related discipline.
• Minimum 3 years of relevant IT experience.
• Hands-on experience managing IT infrastructure, networking, hardware, and software troubleshooting.
• Proficiency in Microsoft 365 administration including user account management, access rights, licenses, and subscriptions.
• Strong troubleshooting and problem-solving skills with the ability to work independently and manage multiple IT issues.
• Experience with ERP systems such as Microsoft Navisions / Dynamics 365 or similar platforms.
• Proficiency in Power Automate, Power BI, and Excel for workflow automation, reporting, and data analysis.
• Experience managing software licenses, IT vendors, and third-party service providers.