Service Technician-SKH

Job Descriptions:

You will be the on-site first responder for OTSAW’s AGV fleet at Sengkang General Hospital.

Your mission:

➢ Monitor the operations of OTSAW Products

➢ Perform basic housekeeping and routine checks of OTSAW Products

➢ Provide the first response to any technical issues encountered by the OTSAW Product

➢ Assist in attending to Tier 1 - Operations-related issues via remote or on-site support

➢ Escalate higher-level issues to a superior for immediate advice and action whenever needed

➢ Prepare the Service Reports, Maintenance Report, and other Operations-related documents as needed

➢ Execute ad hoc tasks on behalf of the Robotics Operations Team as needed

Work Schedule:

➢ Shift 1: 6:00 AM – 3:00 PM

➢ Shift 2: 3:00 PM – 12:00 AM

➢ Pattern: 5 days’ work, 1 Off Day, 1 Rest Day, rotating weekly between Morning/Afternoon shifts

➢ Coverage: Weekends & Public Holidays included

➢ OT: Required for operational emergencies.

Skillsets:

➢ Diploma or Certificate in Mechanical/Electrical/Computer Engineering or other related fields

➢ Proven work experience of at least 1 year in a technical industry

➢ Familiarity with Autonomous Mobile Robots (AMR) and Automated Guided Vehicles (AGV)

➢ Proficiency in using mechanical and electrical tools

➢ Knowledgeable in identifying basic mechanical parts and electrical components

➢ Familiarity in using computers and basic applications such as MS Word, Excel and PowerPoint